MANAGED IT SERVICES

DEDICATED IT SOLUTIONS WITH 20+ YEARS EXPERIENCE IN THIS FIELD.

Shift Logic is a recognized IT Managed Services Provider for prominent businesses, particularly in the Banking, Financial Services, Insurance (BFSI), Real Estate, Healthcare, Hospitality, Retail, Oil & Gas, and Manufacturing industries. We are a strategic IT outsourcing partner who can assist you in transforming IT processes for maximum commercial benefit.

To ensure business continuity, our Applications Managed Services Team has vast experience managing the complete Application Landscape, including development support and maintenance across support levels from L0 to L3 (where we coordinate with the different OEMs of standard applications). We allow our customers to focus on their main business while we ensure that their core and non-core programs, as well as custom apps, run smoothly. Our team works on innovations such as intelligent automation to increase efficiency and eliminate human intervention once a certain degree of stability has been achieved. We create a cloud enablement plan in collaboration with the application owners to transfer “functionally and technically relevant” apps to the cloud using our unique 4S methodology.

The Infrastructure Managed Services Team at Shift Logic assists customers in managing and maintaining their IT infrastructure. Our team provides an end-to-end Infrastructure Maintenance and Support approach by utilizing our knowledge across databases and operating systems. Our advisors manage everything from ticketing through issue resolution and, if necessary, coordination with OEMs of the appropriate technology items.

FEATURES

WHY CHOOSE US

We have highly trained engineers with in-depth technical knowledge and hands-on expertise with the most up-to-date software standards

  •   ON TIME DELIVERY
  •   FLEXIBLE TERMS
  •   CLEAR COMMUNICATION
  •   PROOF OF CONCEPT (POC)
  •   EXPERT ADVISE
  •   LOCAL SUPPORT

FAQ

GET EVERY ANSWERS HERE

Managed IT services, delivered by a “Managed Services Provider” (MSP), are one of the most effective ways for modern enterprises to keep their IT systems safe from cyberattacks. Managed IT services typically include 24-hour cyberthreat monitoring and prevention, after-hours security patching and updates, and extensive reporting on IT security over a set period of time (like a month). Most MSPs also offer extra services like on-site support, business continuity, and software licensing management, but each one is unique. Ask each MSP what services they provide.

Because many MSPs purposefully make it difficult to understand what they offer, there is no such thing as “standardized pricing” for managed IT services. Comparing MSPs on pricing can feel like comparing apples to… orangutans in some circumstances. Finding an MSP that offers all-in, fixed-fee pricing with no hidden expenses is your best bet for finding the correct MSP at the right price for your needs. Give yourself a high five for your excellent research skills when you uncover that combination.

Managed IT services provide peace of mind as well as lower total technology expenditures. Peace of mind comes from knowing that your data is safe from 99% of cyberattacks (there is no such thing as 100% security) and that you can get IT help whenever you need it. Data breaches, non-compliance, and business downtime are all costly, thus the lower overall expenses typically surprise corporate leaders. An ounce of prevention is more cost-effective than a pound of cure when it comes to managed IT services.

Simply put, most businesses rely on managed IT services because current cybersecurity is a headache. On a daily basis, securing your networks and devices needs ongoing attention to the tiniest aspects. Cybersecurity has high stakes as well: even a single overlooked element might allow malevolent hackers to get access to your systems. Even if you have an in-house IT team to manage your company’s technology, they may not have the time to devote daily attention to security. Most internal teams are too preoccupied with putting out fires to maintain comprehensive cybersecurity.